DHI TopUp is currently only allowed on certain networks. Please connect to a DHI network in order to login or register an account.
Thank you - Team DHI Topup
DHI Online TopUp minutes are digitally delivered straight to the device for the phone number entered into the online form. When the purchaser successfully completes the purchase transaction, minutes are instantly delivered to the device. There are no codes to enter or any extra work needed from the purchaser.
DHI conducts every aspect of its business operations in the presence of appropriate rigorous; regular administrative oversight in accordance with applicable US Federal contracting guidelines and enjoys close supervision of US military and civilian authorities at each base of operations.
Any personal information provided by visitors to this website is strictly used for technical support, product/service returns/refunds purposes only. DHI Telecom Group never divulges, sells or leases any personal information or any aggregate data to any outside party.
DHI is a certified Payment Card Industry (PCI) compliant provider, strictly adheres to the PCI Data Security Standard and never keeps or stores any credit card or personal address information on its servers.
DHI will never request credit card information or other confidential information. If you receive an email that appears to be from DHI asking for credit card information or other confidential information, do not respond and report it immediately.
If you object to any of the above mentioned terms and conditions or any subsequent modifications to them, or become dissatisfied with your membership of the Website in any way, you may: a) discontinue your use of the Website; and b) terminate your membership by notifying DHI Telecom or your respective service providers in writing. No other remedy, legal or otherwise, is available to the User save for a) and b) mentioned above.
Specific words contained in this Agreement have the meanings set out under the Definitions section provided at the end of this webpage.
This Website limits the number of TopUps that can be performed or the maximum value of TopUps over a specific time period. The User will be automatically notified through DHI Telecom or respective service provider if these limits are reached. Other limits and exclusions related to the use of this Website may be applicable, the User shall be notified through the Website of these additional limitations should they exist or come into existence.
Where appropriate, the mobile phone account to which any amount is to be credited or debited must be correctly identified. Moreover, the User shall ensure that the instructions which are relayed back from confirmation are correct, accurate and true. All confirmed instructions are final and binding upon the User and DHI Telecom and all service providers, and shall bear no liability or consequences related to the provision of incorrect, inaccurate or false information by the User. The User is solely responsible for any consequences related to the failure to provide correct, accurate and true information or the failure to correct such problematic information prior to final confirmation. The User should carefully examine any TopUp information received or any other information provided through the Website from time to time. Any errors or omissions should be reported in writing to DHI Telecom and all service providers, within 30 days from the date of dispatch of such statements or receipt of such information. In the event that no error or omission is reported by the User within the time period specified, DHI Telecom and all service providers and shall be entitled to rely on the conclusiveness of the relevant statement of account as it respects further transactions, provided that nothing herein will prevent DHI Telecom and all service providers or the User from subsequently adjusting information to correct an error or omission. No liability shall be claimed against DHI Telecom and all service providers by the User in the event of damages arising from any such error or omission.
The equipment necessary to access the Website shall be provided and be maintained by the User solely at the User's expense. DHI Telecom and all service providers reserve the right to modify equipment requirements as is necessary for DHI Telecom and all service providers to continue or improve the provision of Services through the Website.
The User acknowledges that compliance with this Agreement is designed to minimize the risk of unauthorized use of the Website and therefore the User is required to strictly adhere to the terms and conditions of this Agreement. The User will indemnify DHI Telecom and all service providers for any liability, loss or damages, to DHI Telecom and all service providers, the User or any third party as a result of the User's failure to adhere to this Agreement.
The User sends DHI Telecom and all service providers any feedback, suggestions, ideas or other materials in relation to or via this Website or the Services provided, the User agrees that DHI Telecom and all service providers can use, reproduce, publish, modify, adapt and transmit the communication mentioned above to others free of charge and without restriction, subject to DHI Telecom and all service provider’s obligations as provided under the Privacy Statement.
Variations of the Agreement
DHI Telecom and all service providers reserve the right to modify this Agreement without notice to the User. Any such alteration shall become effective and shall be binding upon the User 14 days after notice of such alteration has been sent to the User by any of the following means: through the post or by electronic message through this Website. The User shall be entitled, upon receiving notice of any alteration to this Agreement, to immediately terminate the Agreement but without prejudice to any rights or obligations which have arisen prior the termination date, including liability for any indebtedness on any Account or any other obligation, financial, legal or otherwise that has arisen prior to the termination date.
Save where expressly provided, any notice required to be given the User to DHI Telecom and all service providers in connection with the subject matter of this Agreement shall be given in writing and sent through the post addressed to DHI Telecom.
Save where expressly provided, any notice required to be given by DHI Telecom and all service providers to the User in connection with the subject matter of this Agreement may be given by any of the following means: through the post or through this Website.
The Intellectual Property Rights in all data, information, systems, processes or other material used by or developed by DHI Telecom and all service providers for the purposes of providing the Services or performing obligations required under this Agreement shall, or upon their creation, remain vested in DHI Telecom and all service providers or its licensors. The User shall use such material only for the purpose of receiving the Services, as contemplated under this Agreement. Save for where otherwise specified, the Intellectual Property Rights and contents of all the Website are owned by DHI Telecom and all service providers or its licensors. Reproduction of part or all of the contents of the Website in any form is prohibited without our prior consent, other than that which the User is authorized by DHI Telecom and all service providers to print or download for personal non-commercial use, such authorization may not be implied and only exists if it is explicitly provided in writing on this Website.
Temporary Withdrawal of Service
In the event of a breakdown, fault or malfunction of, or connected to, any system used in connection with the Website and the Services, or where there is a real or potential security risk, DHI Telecom and all service providers shall be entitled, without incurring any liability to the User, to temporarily suspend the relevant Services or access to this Website for such reasonable period as may be required to remedy, address or resolve the system issue.
DHI Telecom and all service providers shall not be in breach of its obligations under this Agreement if there is any total or partial failure of performance of duties and obligations occasioned by any act of God, fire, act of government or state, war, civil commotion, insurrection, embargo, inability to communicate with third parties for whatever reason, failure of any computer dealing or settlement system, failure of or delay in any mobile phone network, prevention from or hindrance in obtaining any energy or other supplies, labor disputes of whatever nature, late or mistaken payment by an agent or any other reason (whether or not similar in kind to any of the above) beyond DHI Telecom and all service providers control.
Security, Maintenance and Availability
The User accepts that electronic communications, the internet, telephone lines or SMS-based telecommunications media may not be secure and communications via such media may be intercepted by unauthorized persons or delivered incorrectly. As a consequence, DHI Telecom and all service providers cannot guarantee the privacy or confidentiality of communications via such media although it will put in place security measures to protect these methods of communications. From time to time it may be necessary to or desirable for security reasons, maintenance, upgrades or other reasons to: make certain or all of the Services unavailable to the User; and/or (b) delay implementation of any new Services; and/or (c) withdraw, replace or reissue Passwords; and/or (d) change authentication procedures or processes for accessing this Website or the Services and while using reasonable endeavors to minimizes any inconvenience caused. The User accepts that these events may occur and that DHI Telecom and all service providers bear no liability when such events occur. Where DHI Telecom and all service providers change authentication procedures for accessing this Website or the Services therein, notwithstanding any other terms of this Agreement, DHI Telecom and all service providers may introduce these procedures by giving instructions to the User via this Website in respect of which such procedures are being introduced.
You agree that you have entered into this Agreement for your own benefit and not for the benefit of another person, and that you may not subcontract or assign any of your rights or obligations under this Agreement.
DHI Telecom and all service providers bear no responsibility for the improper, immoral, unauthorized or illegal use of this Website by the User. Furthermore, DHI Telecom and all service providers will incur no independent or third party or vicarious liability in relation to the failure of the User to adhere to the terms and conditions contained and referenced herein or on other related and linked independently operated websites by third parties. No damages other than compensatory damages, limited to the amount of TopUp or other value paid in relation to Services provided solely by DHI Telecom and all service providers through this Website, where fault lies solely with DHI Telecom and all service providers, shall be incurred by DHI Telecom and all service providers. Any right to claims for consequential, financial (including but not limited to loss of business or goodwill) and special damages are hereby disclaimed by the User. No right of indemnity exists for the User against DHI Telecom and all service providers. The User accesses this Website and uses the Services and content provided though it in as is or user beware conditions, that is, the User will exercise his or her own caution and optimum diligence to comply with the conditions, notices and warnings contained in this Agreement and on this Website. DHI Telecom and all service providers make no warranties for the use and availability of this Website or for the Services provided through it other than the ones expressly guaranteed in writing within the terms and conditions provided to the User. Governing Law All relations established by DHI Telecom and all service providers with the User prior to this Agreement being entered into, and this Agreement, are all governed by and will be construed under the laws of Afghanistan, and the courts of Afghanistan shall have exclusive jurisdiction to resolve any disputes in connection with the aforementioned agreements.
If, at any time, any provision of this Agreement (or any part of a provision of this Agreement) is or becomes illegal, invalid or unenforceable, that shall not affect or impair the legality, validity or enforceability the remainder of this Agreement (including the remainder of a provision where only part thereof is or has become illegal, invalid or unenforceable).
Any waiver of a breach or default of any of the provisions of this Agreement shall not be construed as a waiver of any succeeding breach of the same or other provisions, nor shall any delay or omission on DHI Telecom and all service providers part to exercise or avail of any right, power or privilege shall operate as a waiver of any breach or default by the User.
The Agreement and all other documentation which will be provided by DHI Telecom and all service providers to communicate with the User throughout the duration of this Agreement will be prepared in the English language, and all communications between DHI Telecom and all service providers and the User will also be conducted in the English language. Where DHI Telecom and all service providers, as a courtesy, provides translations of the terms and conditions of the relevant agreements, including but not limited to this Agreement, and other communications the governing and effective language will be English, that is all terms and conditions as provided and interpretable under the English language will be applicable to the exclusion of any other languages communicated in with the User. Where communication exists in any language other than English, the correct interpretation of the communication shall be that which exists as a result of what DHI Telecom and all service providers deem to be the rightful translation of those communications in to the English language.
Words in bold print in this Definitions Clause have the meanings respectively set under them when used in this Agreement and, where the context admits, the singular form shall include the plural form and vice versa.
We, us means DHI Telecom (Afghanistan) and all service providers, including its successors and assigns. Fees means the Fees payable for the Services provided to you by us, which shall be made known to you while you are using our Website.
Intellectual Property Rights
Means all copyright, patents, trademarks, registered and unregistered design rights, rights in databases and topography rights and other intellectual property rights, all rights to bring an action for passing off, all rights to apply for protection in respect of any of the above rights and all other forms or protection of a similar nature or having equivalent or similar effect to any of these which may subsist anywhere in the world, and includes any trademarks that exist in the word "DHI Telecom" and all service providers.
The Services made available by DHI Telecom and all service providers on this Website, including but not limited to the TopUp services.
Terms and Conditions
The terms and conditions governing the provision of this Website and the Services to the User, which are set out in this document, and such other terms and conditions as may be included, added to or substituted for them pursuant to this Agreement.
A transfer of an amount from an Account to a mobile network operator authorized by DHI Telecom and all service providers to pay for the provision of telecommunication services by that mobile network operator to a pre-paid mobile telephone using the Services and this Website.
A registered member of this Website or anyone using the Services provided through this Website, including but not limited to the user registration services.
Any page relating to a website operated by DHI Telecom or a service provider, or authorized by DHI Telecom to be operated on DHI Telecom or a service provider’s behalf.
Sorry, we can’t refund prepaid TopUps. However, if you’ve paid for a TopUp and it hasn’t registered on your mobile device, contact our Customer Care Center here and we'll sort things out and get things right.